Frequently Asked Questions
Everything you need to know about your WARDOW shopping experience.
How long does shipping usually take?
We typically process orders within 24 hours. Delivery times range from 2 to 5 business days depending on your location and the selected shipping method.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Are the designer bags and accessories authentic?
Yes, 100%. We source all our products directly from manufacturers or authorized distributors to guarantee the authenticity of every item in our store.
Which payment methods do you accept?
We accept various secure payment options including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Do I receive a warranty on my purchase?
All products come with a statutory two-year warranty against manufacturing defects. Some premium brands may offer extended manufacturer warranties.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your shipment in real-time.